Introduction

This is the privacy and cookies policy of http://www.luciebrochard.com, the online sales site of Lucie Brochard.võ SASU (us or our) for the sale and purchase of products on our site (the To place).

Within the framework of the European Data Protection Act, we are the data controller.

 We are committed to protecting your data online. We understand that the personal information you share with us is not to be shared indiscriminately, and we hereby explain how we access it, what we can do with it and your rights in this regard.

By using the Site, you agree to the collection and use of the information collected in accordance with this privacy policy.

 We reserve the rights to modify this privacy policy from time to time by modification on the site.

What personal data do we use? 

We may need to use your personal data in the following contexts:

If you are a site user

If you are one of our clients

If you use our products

If you are a person to whom we want to offer or advertise our products

What information we may collect about you

We are entitled to collect and process the following information about you:

Information (such as and not limited to your name, email address, postal address and telephone number, billing address, delivery address, product selections, types of payment as well as the expiration date of the card or the login information and passwords) that you provide to us when you complete forms on the Site, whether it is when you register with the Site, when you subscribe to services, when you download content via the Site, request information , participate in a competition or benefit from a promotion that we sponsor;

Any information relating to transactions made on the Site including details of the products we have shipped to you

Any information relating to your identifiers;

All details relating to transactions made by you on the Site;

Any communication you send to us in relation, for example, to issues reviewed or to requests, concerns or comments that you send to us regarding the Site and its content; and

Any information collected during surveys that we run from time to time on the Site for research purposes, if you choose to participate.

Any internet page that you visited immediately before coming to the Site or pages that you visit immediately after leaving the Site

You are under no obligation to provide this information. However, if you refuse to share requested information (i.e. your address or payment details), we may be unable to provide you with certain services.

We may, from time to time, be required to conduct referral or other similar programs, such as the "Tell a Friend" program, where you are asked to provide contact details. people you know who may appreciate our services and / or products. We only use these contacts as part of the relevant initiative (and not for general business purposes). By assigning us their full names and email addresses, you confirm that you have their permission to do so, and you must not provide us with any person's details without that permission. We reserve the rights to identify you as the sponsor with the person in question in the message sent to them. 

When you visit the Site, and subscribe to marketing emails, we send you additional information about, such as the type of search engine you are using, any other site that has brought you to the Site and your IP address ( (unique address used to identify your computer on the internet), automatically recognized by our internet server. You cannot be identified from this information, and it is only used in the purpose of providing an efficient service and in allowing us to collect demographic information. 

Our cookies

What are cookies?

Most of the sites you visit use cookies to improve your user experience by allowing them to remember you, during your visit (using a 'session cookie') or on future visits (using a ' persistent cookie ').

 Cookies are small information files sent from a web server to a web browser allowing the server to uniquely identify the browser on each page. Each cookie is unique to your browser and contains anonymous information such as a unique identifier, the name of the site and a few characters and numbers. This allows the site to remember information such as your preferences or what is in your shopping cart.

Although they identify each user's computer, cookies do not personally identify users, passwords and credit card information are not saved in cookies.

Cookies are not programs and therefore cannot contain viruses or malware.

How do we use cookies ?:

You will find a description of the 5 categories of cookies that we use on our Site.

CATEGORY 1: STRICTLY NECESSARY COOKIES

These cookies are essential to allow you to browse the Site and to be able to use its features. Without these cookies, the services you wish to benefit from, such as the memory functions of your identifiers or the products in your shopping cart, could not be provided. These cookies are transmitted via HTTPS in an encrypted format. This allows for more security when we identify you as a user.

CATEGORY 2: ANALYSIS COOKIES

These cookies collect anonymous information about how individuals use our Site. For example, we use Google Analytics cookies to help us understand how customers arrive on our Site, navigate or use our Site so as to focus on areas that could be improved, namely navigation, shopping experience and our marketing campaigns. The data stored by these cookies does not reveal any personal data from which your identity could be established.

Google Analytics is a system used by many sites to record information about your visits to them. Google sets five types of cookies with expiration dates ranging from 1 to 2 years. These cookies are mainly used to differentiate new visitors from visitors who have already visited the site. They do not contain any personally identifiable information. You can find more information on how Google uses cookies at: http://www.google.com/intl/en/analytics/privacyoverview.html 

CATEGORY 3: FUNCTIONALITY COOKIES

These cookies allow us to:

 remember the choices you have made, such as the region from which you are visiting our Site, the language or search parameters such as sizes, colors and types of products. They are used to provide an experience more suited to your choices and to make each visit more personalized and enjoyable. The information collected by these cookies can be made anonymous and cannot be linked to your browsing activity on other sites.

remember your previous visit to our Site: this means that we can identify the number of unique visitors we receive. So we make sure we have enough capacity for the number of users we have.

CATEGORY 4: TARGETING COOKIES OR ADVERTISING COOKIES

These cookies collect information about your browsing habits in order to present you with advertisements that concern you and are linked to your interests. They are also used to limit the number of times an advertisement is shown to you and to measure the effectiveness of an advertising campaign. Cookies are generally placed by third party advertising networks. They keep track of the sites you visit and this information is shared with third-party companies, such as advertisers. 

CATEGORY 5: SOCIAL NETWORK COOKIES 

These cookies allow you to share your activity on the Site to social networks such as Facebook and Twitter. These cookies are not under our control. Please refer to their respective privacy policies to understand how they use cookies.

If you want to delete the cookies already present on your computer, refer to the help and assistance section of your internet browser in order to find all the information allowing you to locate the file or directory that stores the cookies.

Cookies on the Site

Some of the cookies on the Site are set by us and others are set by service providers who provide services on our behalf.

Control or delete cookies

 Most mobile and web browsers automatically accept cookies, but if you wish you can change your browser settings to ensure that your browser avoids this or notifies you as soon as a cookie is set. 

If you wish to delete cookies already present on your computer, please refer to the "help and support" section of your internet browser for instructions on how to locate the file or directory in which the cookies are stored. 

Information to delete or control cookies is available at www.AboutCookies.org which includes additional useful information about cookies and how to block them using different types of browsers or mobile devices. By deleting our cookies or blocking future cookies, you may no longer have access to certain areas or features of the Site. 

To oppose the tracking of your activity by Google Analytics on websites, go to the browser extension for disabling Google Analytics. 

If you wish to object to the use of third-party cookies for targeted advertising, please visit www.youronlinechoices.eu. Opting out does not mean that you will no longer receive online advertisements. This means that the company (s) from which you have unsubscribed will no longer be able to offer you personalized advertising based on your preferences and site usage habits. 

We (and other third parties acting on our behalf) may automatically track and collect information about your IP address, domain service, region, time zone, language, type of computer and browser you use, and the pages you visit (including using web beacons or similar devices). If you access our Site through your mobile phone, we may also collect information about your operator and your device type. We use this information to administer and improve our platform, analyze trends, track user browsing, collect broad demographic information for aggregate uses, and detect suspicious or fraudulent transactions. If these automatic procedures reject your transaction on the basis that it is suspicious or fraudulent, you can contact us and ask us to reconsider our decision within 21 days of receiving such notifications. It is likely that we are using very

similar to review your order manually, so there is no guarantee that our decision will be different.

 

USE OF INFORMATION ABOUT YOU

The information we collect will be used exclusively for:

Comply with our obligations relating to any contract between you and us and provide you with the information, products and services you request from us

To send you information that may be of interest to you, including information on our products and services, if you have ticked the box provided for this purpose in the form by which we record your information (the order form or the creation of an account on the Site) indicating that you agree to receive marketing material from us

Process your orders and provide you with the services and information available on the Site, according to your requests;

Inform you of any change in the services offered by the Site

To ensure, in your legitimate interest, that the content of our Site is presented in the most effective manner for you and your computer

To authenticate and carry out financial transactions in relation to the payments you make online;

The information we store about you is used exclusively for:

  To manage our Site and your account with us on our terms and for our internal operations such as identifying visitors to the Site, resolving problems, monitoring downloading of data from the Site, and in our legitimate interest to conduct researching the demographic information of our users and analyzing the behavior of our customers

A Improve the format and / or content of the pages of the Site and adapt them to customers

To allow You to participate in the interactive features of our Site when you wish

In a constant process of maintaining a secure Site

In our legitimate interest in measuring or understanding the effectiveness of our advertising to you and others, as well as providing you with relevant advertising

To make suggestions and recommendations to you and to other users of our Site about products or services which may be of interest to you in your legitimate interest and relating to your preferences

You can ask us not to contact you in connection with our products and services, either at the time when this information is collected on the Site (by selecting or not the boxes concerned) or, when you do not want us to use your personal information. so, by following the instructions you can find it in any communications that we send to you. You can also exercise your rights at any time by contacting us at the contact details mentioned in the Contact us section at the end of this privacy policy.

 

LEGAL FOUNDATIONS FOR THE PROCESSING OF YOUR PERSONAL DATA

We base the processing of your personal data on the following principles:

When it is necessary to obtain your prior consent for the said processing of your data, we will ask you and take it into consideration before proceeding.

In addition, we will only process your personal data in cases where their use is necessary: ​​within the framework of the application of a contract which concerns you or, at your request, before the implementation of the latter. in order to comply with a legal obligation to which we are subject, or for the purpose of our legitimate interests or those of a third party, if these legitimate interests do not replace your interests or fundamental rights and freedoms requiring the protection of your data personal

INFORMATION SHARING

 We may share general information about Site visitors, customers and promotions for the purpose of explaining our services to potential partners, advertisers, sponsors or other recognized third parties and for legitimate purposes. These statistics will in no case include information on which you can be identified.

  We will share your information with other companies and organizations for the purposes of identity verification, and fraud protection under applicable law. In particular, when you complete a purchase on the Site, we may conduct research with credit reference agencies. These agencies will collect information relating to all your research. This information may be used by any other user during similar research.

We may disclose your personal information if this is required by law or if we have a right to believe that action is necessary for the prevention of fraud or cybercrime, or to protect the Site and its rights, property or the personal safety of any other person.

In the event that we undergo a reorganization and / or that we are acquired by a third party, you agree that any information that we keep about you will be transferred to this restructured legal person or to a third person. 

PUBLIC FORUMS

The Site may organize chats, discussion forums, newsgroups and / or other forms of public forums available to users. Any information shared through these means is considered public information, and it is your responsibility to exercise caution when using these means and not to disclose your personal information.

 CHILD SAFETY

Protecting children when using the internet is important to us. We recommend that a child's parents or guardians give them permission before they use the Site or send personal information to us, to us or to any other entity or person online. 

EXTERNAL LINKS

The Site may contain, from time to time, links to external sites. If you follow any of these links to other sites, please note that these sites have their own privacy policies and treatments. We are not responsible for the privacy policies or the content of such sites. Please check these policies before submitting your personal information to these sites.

 PAYMENT PROCESSING

The payment information you provide to us is encrypted with SSL (Secure Sockets Layer) technology before it is submitted to us via the internet. Payments made on our Site are processed through our secure payment gateways such as Paypal. You provide your payment information directly to these payment gateways which provide secure service, encrypt your debit / credit card information, and authorize payment. The information given to these payment gateways is not under our control and is subject to their own privacy policies and terms and conditions. For more information, please contact us.

SECURITY

The security of your identification information is important to us. We have security measures in place to prevent the loss, misuse and alteration of your data. In particular, our security and privacy policies are regularly reviewed and improved as necessary, and only authorized personnel have access to personal information. While we cannot guarantee that the loss, misuse and alteration of information will not occur, we take all reasonable steps to prevent it. 

You should take into account that submitting information over the internet is never completely secure. We cannot guarantee the security of any information you provide through the Site when it is in transit and any submission is completed at your risk. When we have received your information, we follow strict procedures and secure tools to prevent unauthorized access. 

It is recommended that you close your browser after your session is finished to ensure that your personal information is not accessible to others if you are using a shared computer or a computer in a public place. 

CONSERVATION OF YOUR DATA

Your personal data may be transferred and stored outside the European Economic Area including the United States. The United States and other regions outside the EEA do not enjoy the same data protection laws, and you should take into account that access to law enforcement data in the United States is very different from that in force in Europe. If we transfer your information in this way, we will take all reasonable steps to ensure that your privacy rights are protected in accordance with local laws. By submitting information through the Site, you agree to this retention, processing and / or transfer.

Information submitted by you may be transferred to our other offices and / or to the third parties mentioned above (see Information Sharing paragraph), which may be located outside the European Economic Area (EEA) and may be be processed by staff outside the EEA. The regions concerned may not have the same data protection rights. If we do transfer your information, we will take all reasonable steps to ensure that your privacy rights are protected in accordance with local laws. By submitting information through the Site, you agree to this retention, processing and / or transfer.

YOUR RIGHTS

In accordance with data protection law, you have the right:

To request a copy of all information we keep about you. On your request, we will provide you with a copy (please refer to the section How to access your personal data, below)

You are also entitled to correct any errors in this information.

In certain cases (cases where you have transmitted your personal data to us and it is no longer necessary for us to process it), you may need to ask us to erase the personal data concerned.

If you have a request concerning the processing of your personal data, you can contact us or file a complaint against the Commissionaire.

HOW TO WITHDRAW YOUR CONSENT TO DATA PROCESSING

You can withdraw your consent to the processing of your personal data as follows:

By sending us an email on info@luciebrochard.com

Or by writing to us at the following address: LUCIE BROCHARD.võ 75006 Paris

HOW TO EXERCISE YOUR RIGHT OF ACCESS TO PERSONAL DATA

You can exercise your right of access to personal data by contacting us as follows:

 

Contact us

Please submit any questions regarding these terms and conditions, an order placed or the ordering process in general by email to info@luciebrochard.com by phone at +33 (0) 6 81 24 97 67

between 10 a.m. and 5.30 p.m. GMT, Monday to Friday, or by mail to the following address:

 

LUCIE BROCHARD.võ

110, rue de Rennes,

75006 Paris